Midas

Dean and his Crew were terrific. The assessment of what i needed done on the car was accurate. Dean searched and found some discounts and rebates to reduce the cost of repairs. The work was done on time. New Tires, brakes and a few other things and I feel safe to drive the highways this winter. I highly recommend this shop and this Team.

100% recommend over any competitor. Walk in was quick and easy, got me in so quick, I went back to Apex to pull my car out as it had to sit for 2 hours to even get inspected before I can even know they can get it done and price! Other then Midas, he gave me an exact quote and told me he can give an 1.5 hours to get it done today while they had less then 3 hours of business left! Great guest service super friendly and also quick and easy notifications and call to let me know my car is ready to pick up. Highly recommend trying here first then anyway else.

Fast and friendly. Even better, I brought the car to them pretty certain of what the issue was. They didn’t magically find extra issues, as has happened at other places. Got us in right away and turn around time was fast. Stayed in touch and answered all questions. Price very fair.

incrediblely understanding and caring staff. always makes sure to give fair prices and understand the needs of the customer as well as the car! An amazing and friendly place to go for car work!! will always recommend :) Completely changed the expirence of getting car work done for the positive!

This was the worst experience of my life. My check engine light came on so I decided to take it in for a diagnostic test on Monday 08/28/2023, the manager Dean Pearson told me it would be a 140.00 charge that would go on my bill if I decided to get the work done. I agreed, he calls me back stating I need a tune up and gives me a quote of almost 1300.00. I explain I can't afford that, he then gives me a new quote of 1100.00. I agree, and he does the work... so I thought. I'm a truck driver so I rush back and pick up the vehicle on Tuesday 08/29/2023, I make it down the street and my vehicle starts doing the same thing it was doing before I brought it in. I take it back the next day 08/30/2023 explaining the problem, never hearing from his that day. I call the next day Thursday 08/31/2023 he's not there and I was told I needed to pay another 140.00 for a diagnostic test because there was no record of one being done. I asked how could work been done if a diagnostic test was never done, so make that make sense. I had to get my vehicle towed which was another 257.00 because they refused to do the work, I'm out of 1100.00, wait let me be exact 1106.22. When I asked what the $6.22 was about, Dean asked me if I only order one chicken wing with a dinner. I was highly offended by that comment and it was very insulting. His assistant took me to pick up my rental, he asked her to take his car but she said no. Then he tells me how she doesn't like getting in his car because of all the guns he has in it. He makes a statement that "guns aren't weapons they are tools". What does chicken and guns have to do with my vehicle getting serviced? Mass shooting are happening everywhere, racist comments are not acceptable, and this is just sad that he represents the Midas name.