Mercedes Benz VIP Aguinaga

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The attention of the person at the entrance on the right is pathetic, I have an update problem and he tells me to go to Barakaldo because they have no idea. 70,000 euros for a car so that the after-sales service tells you that they don't have no idea, nor worry about the problem. I have taken them there to do the inspection on one occasion and they have not told me that they were trucks. Pathetic image of Mercedes in zornotza and lazy people on top

The worst service I have received from several dealerships that I have visited to try to repair some electronic deficiencies. I arrived at the reception and had to wait, without exaggeration, more than 40 minutes for someone to assist me. There were several people in line, including the guy sitting at the reception desk, incredulous at the ineffectiveness of his employees. Horrible, someone told me. It is not for less. When I arrived I approached two mechanics who were talking and very politely said good morning to them and then asked about the reception and the answer was simply raising my hand and saying wait. They didn't pay attention to me and when I started to look for the reception on my own I heard a very loud voice telling me that I had to go to the reception. Come on, the boy must be used to dealing with cattle. How awful.

I had a breakdown and they solved the problem very quickly. 100% recommended.

My relationship with Aguinaga Motor is beginning, the treatment with Rubén Gutiérrez is first class, to date I am delighted and I hope it continues like this. I have contracted a maintenance service for my GLE W166 for the next 2 years. Congratulations Rubén for knowing how to attract and treat clients so effectively and to Aguinaga for taking care of our cars. Thank you