Menards

I purchased a propane patio heater. Upon opening the box, this is what I find. I called the store and they can offer a refund, but I need to drive 2 hours one way, back to the store to get the refund. What a joke.

I was shopping last month at this Menards with my toddler, and while distracted my $16.XX rebate check apparently fell out of my pocket somewhere. I retraced where we went and couldn't find it and figured it was lost - someone probably picked it up and used it. However, a couple weeks later a Menards envelope arrived from this same location and inside was my $16.XX rebate check! Even the post-it note list I had put on it was still there. Apparently, someone found my rebate check on the floor, it made it to management, they used the info to get my address, and mailed it back to me. Thank You to all the good people at this Menards whose hands that rebate check went through! I/we greatly appreciate your act of good will and integrity!

All I need is more money to spend here. Home improvements and the 11% rebate sale has me coming back for more. Sandpaper, bulk candy and dog food. What else do you need in a store?

Attempted to purchase a pergola at the Fargo, ND but there was more one around so we went up to the register. The clerk suggested we talk to the lady at the front service desk. She refused to help. She told us we had to walk all the way to the back of the store to have someone there write it up. She refused to ask anyone from the back to bring it up. Mind you my mother is 76 years old and struggles to walk that far. The clerk was asked nicely to call back and ask if someone could come up to help but again she refused. I am appalled by how Menards treats the elderly. Never again will I shop there.

Never coming back here again. I had West Fargo PD pay me a visit at my home asking me about fraudulent purchase worth $700 - 800. Apparently, you guys listed me as one of the POI?! I was there that day in a wheelchair to pick up my ONLINE order!! I had 1 item to return and 1 item to pick up that day!! If any of you would just look at the camera footage, you’d see we were in and out of your store. Are you guys that incompetent or just RACIAL profiling?! Do you not have cameras outside the store? The officer told me some of the items included in this fraudulent transaction, a purchase of that size and that many items, you would think that person would be in the store for awhile and you guys went after me, who picked up an online order worth $30! Shame on you guys.