MediaMarkt

Neutral

I bought a refrigerator on 11/27/2023, the delivery was scheduled for the 29th and the operators did not leave the refrigerator because it had been hit during transport. Today, December 7, I still have no refrigerator and no one to give me one. explanation. They send you to a 900 telephone number where they will give you a response in two more days for next Wednesday or in an online form that I already filled out on the 5th and I showed up at the store without any solution, there is no right to this. It doesn't seem fair or right to me, my payment was already made more than ten days ago and I should be able to enjoy my purchased product instead of going through this madness. I would not recommend anyone to buy at the Media Markt in Ciudad Real, you have to be very stupid. The experience I share with you is an example.

How creative the installer is to cover up a dent in a new appliance, but how bad the scam attempt is going to turn out for you... Giving it a dent is normal, especially if the installers have few boards, but realizing it, hiding it and covering it up... I never They had teased me like that… bad bad bad. I have opened an incident, call me, come on.

I was very surprised that I went this morning to buy an iPhone 15 pro and the lady told me that it was in the box, I wanted to see it and she told me that it couldn't be for all this. The young lady was talking on the phone, and this attention has been terrible. Congratulations, you have just lost a sale on an iPhone 15 pro, I do not plan to return to this store, previously my experiences had been quite acceptable, but the lady who assisted me today left me very surprised, by continuing to have her private conversation instead of Take care of a client.

We bought several things in the store, which we left some money for and to our surprise when we got home was that the vacuum cleaner we bought, when we took it out of the box, came used!!!! Scratched, pitted wheels and even free fluff! What a formality of yours to sell a "new" product like that. What a shame, we are not going to settle!!!