Cafe was clean and modern. Looked like it was recently remodeled, or a newer Cafe. We used the order kiosk and our food was brought to are table. The server was nice. Food was good. The restaurant is located right off Dupont Hwy and easily accessible. Outside is nice and clean as well. Nice country scenery all around.
Just went thru the drive thru and tried to add to sweet teas to my order and was told I couldn't add but I was able to add two more burritos. They customer service was bad the manager is who told me I couldn't add my drinks. I'm calling corporate I didn't get no receipt
Just horrible. As i payed through the drive thru…i had stopped to put my change in my purse. And this lady proceeds to scream at me through the windows as if i don’t know that i need to get my food. Mind this. There wasn’t even anyone behind me. Then as i got to the window they haven’t even done my order and i over heard her say “give her whatever” these are the type of people who needs to be fire or not get hired. Whoever is manager needs to check the cameras and get their employees together. If you can’t do customer service. Stay home.
McDonalds was the delicious place I had for lunch. *They made a little mistake with my order that I got for lunch.* I was supposed to get two Cheeseburgers with just ketchup. Instead they made my 2Cheeseburger meals with just one cheeseburger with just ketchup and my other cheeseburger with pickles and onions. But so far it’s still the best place I e ever eaten.
Update September 2023
Just reduced my rating to 1 star. I still have not heard from the owners/management of this location. Customer service is not a priority for this location. I wrote to the owner and got no response. Another reason, I ride past this location without stopping.
Note: the photo I posted with my original review has received 50,000 views.
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Updated Review - 2nd September 20, 2022
Ordered a fish sandwich, 2 pies and large French fries (hot). The fries were hot, but tasted like they had been sitting for hours. I specifically asked for hot fries. Maybe, I should have also specified fresh. This location continues to disappoint me. I hadn't been in awhile so I decided to give them a try. Big Mistake. Avoid them if you have other options.
First Review - several months ago.
We stopped at McDonald's in Harrington, Delaware tonight, and my wife ordered a smoothie. When the employee passed the smoothie through the window, my wife jokingly commented that she was being cheated out of some of the product. The cup was 3/4 filled. The young man apologized and went to add more product to the cup. Apparently, he was intercepted by someone in the business. He returned with the same cup and said that this was the correct amount of product.
I want to commend the young man for trying to do the right thing. Apparently, someone else in management thought he was not, and sent him back with the same unfilled cup. Some folks don't need to be managers or supervisors. I won't be visiting this location anytime soon. We took pictures, and may send them to the owner of the business.
I also sent my concern to the owner of the restaurant. Neither the restaurant, nor the owners have responded to me. Apparently, customer concerns aren't important to them. It makes you wonder, what other areas of the business is not receiving the required attention. What ever happened to customer service?
2 months ago
Preguntas frecuentes McDonald's
Como es McDonald's calificado?
McDonald's has a 3.5 calificaciones con 1171 Reseñas.
0
Cafe was clean and modern. Looked like it was recently remodeled, or a newer Cafe. We used the order kiosk and our food was brought to are table. The server was nice. Food was good. The restaurant is located right off Dupont Hwy and easily accessible. Outside is nice and clean as well. Nice country scenery all around.
a year ago0
Just went thru the drive thru and tried to add to sweet teas to my order and was told I couldn't add but I was able to add two more burritos. They customer service was bad the manager is who told me I couldn't add my drinks. I'm calling corporate I didn't get no receipt
a week ago0
Just horrible. As i payed through the drive thru…i had stopped to put my change in my purse. And this lady proceeds to scream at me through the windows as if i don’t know that i need to get my food. Mind this. There wasn’t even anyone behind me. Then as i got to the window they haven’t even done my order and i over heard her say “give her whatever” these are the type of people who needs to be fire or not get hired. Whoever is manager needs to check the cameras and get their employees together. If you can’t do customer service. Stay home.
2 months ago0
McDonalds was the delicious place I had for lunch. *They made a little mistake with my order that I got for lunch.* I was supposed to get two Cheeseburgers with just ketchup. Instead they made my 2Cheeseburger meals with just one cheeseburger with just ketchup and my other cheeseburger with pickles and onions. But so far it’s still the best place I e ever eaten.
3 months ago0
Update September 2023 Just reduced my rating to 1 star. I still have not heard from the owners/management of this location. Customer service is not a priority for this location. I wrote to the owner and got no response. Another reason, I ride past this location without stopping. Note: the photo I posted with my original review has received 50,000 views. ____________________________________________ Updated Review - 2nd September 20, 2022 Ordered a fish sandwich, 2 pies and large French fries (hot). The fries were hot, but tasted like they had been sitting for hours. I specifically asked for hot fries. Maybe, I should have also specified fresh. This location continues to disappoint me. I hadn't been in awhile so I decided to give them a try. Big Mistake. Avoid them if you have other options. First Review - several months ago. We stopped at McDonald's in Harrington, Delaware tonight, and my wife ordered a smoothie. When the employee passed the smoothie through the window, my wife jokingly commented that she was being cheated out of some of the product. The cup was 3/4 filled. The young man apologized and went to add more product to the cup. Apparently, he was intercepted by someone in the business. He returned with the same cup and said that this was the correct amount of product. I want to commend the young man for trying to do the right thing. Apparently, someone else in management thought he was not, and sent him back with the same unfilled cup. Some folks don't need to be managers or supervisors. I won't be visiting this location anytime soon. We took pictures, and may send them to the owner of the business. I also sent my concern to the owner of the restaurant. Neither the restaurant, nor the owners have responded to me. Apparently, customer concerns aren't important to them. It makes you wonder, what other areas of the business is not receiving the required attention. What ever happened to customer service?
2 months ago