McDonald's

Every other week I get breakfast, for my grandson on the way to school, service is excellent, I also stop and get him a happy meal and 2 ice cream cones in the afternoons, of course 1 of them cones are for myself. The mornings are wonderful, the staff is always on their toes, very fast.

We went to this location with a very large group and the service was great! The team did not have any order discrepancies. I was very impressed with their customer service. The manger was fantastic!

Unfortunately due to the people in the work force now, complaints are thrown at much higher rates. The food is typical fast food, just always hit or miss on who's making it. Like this past time my fish sandwich had near to no tartar sauce and very dry because of that. The fish itself was cooked/heated right but I guess it could be my fault for not asking for tartar sauce on the side (never had to before, normally it would ooze tartar sauce lol) The fries are normally served cold and nasty. The only time you can expect good fries is when they tell you to pull forward and wait. Then 9 times outta 10 they come unsalted because they rushed to get them to you. The milkshake/ flurry machine is always down (I was told because no one wants to clean it) And if you get sprite, look at the debris at the bottom of the cup, it's something you won't notice with the darker sodas. I always ask for a plain burger for my dog and 50% of the time, it will come fully loaded. And if they don't directly hand you straws, ask for them. If they tell you they are in the bag, ask for extra because they are NEVER in the bag lol. Breakfasts seem to be the safest route. Do I go back and complain, no, because at this point, it's kinda what I expect now. Sad, I know.

Do not go here! My dad was the one who brought the food home so I don’t know exactly how the service and atmosphere was like but I’m guessing the service is horrible because of how bad the food was. My dad ordered the breakfast meal but returned home with 3 biscuits with only 1 bacon in each of them. The receipt said that it was supposed to be biscuit, egg, cheese, and bacon but it was only bacon. The food also tasted like they came out of the trash bin and have been left for the flies. Do not go here if you don’t want to catch food poisoning!

The McDonald's in Troy Alabama, I stopped by for breakfast on my way to work. The food is good BUT the drive thru experience is awful. First day, ok, quick and fast, second day, the person pretty much just gossiping with the other employees, took my card handed me my food, did not confirm anything and sent me in my way. The third and final day the what looked like the manager was rude I mean extremely rude when I was ordering my food. Got to the window and yep both females were rude. Goes to say I wait until I get to Ozark Al to grab my breakfast. It has been great thus far.