McDonald's

Ordered a plain sundae to be brought to a table through the app after a long bike ride. Waited 30 minutes and did not get the sundae. Finally went to the counter to ask for it and told the lady I’ve been waiting a half hour at my table for a plain Sundae. She made it really quick and handed it to me with no apology or offer to remedy my frustration. Will never be back at this location this is ridiculous. Order #1648 placed at 5:24pm and received at 5:55pm after walking to the counter to ask where it was. I used to work at McDonald’s so I know my expectations are reasonable.

Bad service, every time we order food and we come home always missing something. I call the manager, not even apologize, she says come back we give it to you. Ya, like I will drive and go back to pick up the items? I tell her please train your crew to check it before handle it to customers, she just listen, even not saying ok sir, will try to be more careful. I hate to post a review, but this is too much. Careless employees.

Much better now that they've renovated. There's a relaxed atmosphere and the server was pleasant. Maybe people don't know that the restaurant reopened or we got there at 5 on a Saturday, but it was not crazy busy like it can be. The kiosk are not operating yet, but you can still order with the app. I find that this makes it easier to manage ordering for multiple people who are indecisive or particular! I'm not rushed because I'm on my phone instead of in a line where people are behind me! ;-)

Service is mostly for drive thru or App customers..in person at counter is almost non-existent..i have literally waited 20 min, just to get order done..not because of many persons in line, but just ignored..homeless come in and fill containers with soda, multiple, with no repercussions.. Price increases, but customer service, inside is not there..sorry to report, but needs much improvement, sadly, probably not forth coming..

never really open 24 hours, only when they feel like it. i get off late and was open yesterday but not today. i actively try my best to avoid this location unless it's the last resort. and every time y'all prove why y'all are the last resort.