Lowe's Home Improvement

While shopping for yard tools, I had so much help from a lady named Billie (I hope I got that right!) first she found an aerator for me, and later while looking for a tow cart for my mower, she literally spent 30 minutes helping me with everything I needed. Online it said the cart I was looking for was available, but we just couldn’t find it. Billie checked in three different aisles, using ladders and checking every place possible, even the front of store and in the back where they assemble products. I was just very impressed with how much she tried to help me find it! Ultimately it seemed to be out of stock, and even though I didn’t get the cart, man that was a really great and kind employee! Thanks for all of the help, it was above and beyond my expectations! I hope you get recognized for excellence! And I will add, in general the employees at this Lowes are always awesome. Heck even one of the guys who handles electric power tools helped me for 15 minutes and I think he doesn’t technically even work in the store haha!! Thanks y’all!

I’m extremely aggravated! I ordered cabinets in August 2023, the cabinets came in September 2023. In October 2023, 3rd week, the installer came to install the cabinets, but did not have all the material needed. The installer had to order more items. The items came in the last week of November 2023. The installer did not come back until December 11, 2023, and STILL DID NOT have all the material so now it will be another month before the cabinets are done which means I will not have countertops or a kitchen sink for a total of 3 months! Unacceptable! I would not recommend purchasing cabinets from Lowe’s!

Been a year since my last visit, it's still not one of the best Lowe's I ever been to. At least this time there were shopping carts to use. Finding someone to help is still a problem and it's disappointing when you actually knows more than they do. Some of the things I needed was in a process of being reset and that was impossible to find what I needed. This Lowe's could definitely use some better employees.

Nice people, but they consistently carry the most twisted, warped, bowed lumber Ive ever seen at any box store. Worth the drive to Home Depot if you want to build anything, as their supply is borderline unusable. They really need to work on quality control.

We're halfway through with staining our cabinets, and needed more stain. Unfortunately, the employees at Lowes have never heard of such a thing. I also needled additional cabinet screws. They just gave me an aisle number and walked away. They only get so much business because they're a monopoly locally.