Koffee Express

The customer service is awesome, they go above and beyond. The product is first class and reasonable in price. In several years of business dealings Koffee Express has never failed to impress me with their dedication to their customers. Great Job people!!!!!!

I been happy with the Pods I ordered. The Chocolate Raspberry has a strong yummy flavor and armour stays in kitchen. The service is amazing comes quickly and packaged well. I highly recommend.

My husband and I love Kahlua Coffee but it is hard to find in our area. I was delighted to discover Koffee Express online. I now order our two favorites: Kahlua Original and French Vanilla. The best part for me is the service. I order my coffee in the morning and within a few hours I get an order confirmation and then an email saying my order has shipped. Within a few days I have my coffee with free shipping. The one time there was an error on my order, Koffee Express corrected it immediately. I wish all the companies I order from were as courteous, helpful and prompt.

I purchased an overpriced liquid concentrate horchata mix from Koffee Express, the brand was Muy Refresco de Tropical, paid $23. I usually pay $11 for a 1/2 gal, however I wanted to have a trusted supplier that I could count on, since my local supplier was very inconsistent with their stock. The horchata mix was terrible and had a strong bad chemical taste. My clients returned their drinks and I had to remove it from my menu. I requested a refund twice and got the run around by asking if I was using the correct mixture ratio, which I was. After only 14 days of being in contact with Koffee Express and a couple of emails, Koffee Express has showing me they are lying to their company mission statement because they have: 1.- been unable to show unparalleled passion and commitment to exceptional customer service. 2.- I have not had the best shopping experience. 3.- The product I purchased was not premium quality. 4.- Were not able to make my experience seamless. 5.- They have shown their goal IS NOT to make customers happy, but unhappy. 6.- You have made KOFFEE EXPRESS the worst coffee seller.

I Love Koffee Express! I found coffee on the website that's been so hard to find and the price was good. The shipping was great and easy to track as well as tracking notifications they send too. The packaging was A+. I will definitely be buying more coffee in the future!