Kabelin Ace Hardware - South Bend North

Purchased a chainsaw from their former location on Ireland Road three years ago. I only used it that one season for about 2 weeks. I brought it out of storage today and had a problem getting it started. I brought it in to the Roseland location and Mark came to the rescue! He was more than just helpful, he was informative. He took the time to educate me on how to start it in the future. He even pointed out that I had installed the chain backwards after I had removed it to clean the bar before I put it into storage. He happily grabbed some tools and reinstalled it correctly! Wow! What service! I am very happy with my experience with this company! Thanks again, Mark!

I have made trips to this location for several home repairs and projects with great experiences and customer service..until today. I made a quick trip with my daughter for some masonry anchors knowing I’d need to ask some questions in order to get the correct items. The man “helping me” was anything but helpful. I asked several questions to seek the items I was looking for and asked if there were alternative options in the store that would work. He explained how anchors work (because apparently, women don’t know that) and because I didn’t bring any hardware with me, he was unable to find me what I needed. I asked if there was a better option in the store where I could buy new anchors hooks, screws and apparently that wasn’t an option? When I was standing directly by an array of eyelet hooks and I really hope this man isn’t the manager because he is laying down a legacy of disrespect that is simply asinine.

I love a true hardware store. This is been my hardware store for 20+ years. While it is no longer Hills the new company still provides the hardware I need. However the staff is less than helpful. Always playing video games on their phone or on the company computers.

I called to see if they could do a project for me and ended up recommending another business due to the specifics of my own. I really respect that. I will shop here again

The workers were really helpful. They had just what I needed: a small bag of cement. It was a torn bag but it's probably the right size for what I needed. It was placed inside another plastic bag so it wouldnt leak out over the car. They gave me a 15 percent discount because of the condition of the bag.