Good service compared to other banks, the branch is small and people are impatient, not willing to wait 20 minutes... Overall, I didn't think it was bad.
Irresponsible bank, with no commitment to the customer. My wife took out a loan, they gave a deadline for the money to come out and it's been over a week and still nothing, they now blame the INSS, they ignore messages, which didn't happen before the deal was completed. operation. We have already contacted the central bank through a lawyer.
Worst bank I've ever seen in my life. I've never seen so much neglect in customer service, the manager just wants to sell products and doesn't solve anything for the customer. I was scammed 3 times, the last time I asked to cancel the uniclass and nothing was done... Service at the agency is slow, I even feel sorry for those who go there, prepare the wallflower or even stand because it's sad. Employees stay on their cell phones and the customer doesn't do anything. If regret could kill, I would have already died from looking for that bank, the anger I went through doesn't exist. Here's a piece of advice: don't look for this agency, there may even be others that work well, but I don't recommend this one from the Messejana shopping center to anyone. Worst agency I've ever seen in my life.
Terrible attendance.
Totally arrogant employees seem like we are asking for a favor.
Worse is the lack of respect for people with physical disabilities.
Look at the situation outside.
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M
6 years ago0
Good service compared to other banks, the branch is small and people are impatient, not willing to wait 20 minutes... Overall, I didn't think it was bad.
4 months ago0
Irresponsible bank, with no commitment to the customer. My wife took out a loan, they gave a deadline for the money to come out and it's been over a week and still nothing, they now blame the INSS, they ignore messages, which didn't happen before the deal was completed. operation. We have already contacted the central bank through a lawyer.
2 months ago0
Worst bank I've ever seen in my life. I've never seen so much neglect in customer service, the manager just wants to sell products and doesn't solve anything for the customer. I was scammed 3 times, the last time I asked to cancel the uniclass and nothing was done... Service at the agency is slow, I even feel sorry for those who go there, prepare the wallflower or even stand because it's sad. Employees stay on their cell phones and the customer doesn't do anything. If regret could kill, I would have already died from looking for that bank, the anger I went through doesn't exist. Here's a piece of advice: don't look for this agency, there may even be others that work well, but I don't recommend this one from the Messejana shopping center to anyone. Worst agency I've ever seen in my life.
8 months ago0
Terrible attendance. Totally arrogant employees seem like we are asking for a favor. Worse is the lack of respect for people with physical disabilities. Look at the situation outside.
a year ago