Just the atmosphere I needed after a long, busy day. Welcoming and relaxing. Walked right up to the bar and got served quickly. Great conversation with fellow patrons, great food, and great service! Fries could have been cooked a little more but great to be dipped in ghost pepper sauce and blue cheese! Jaci is amazing and handled all of her customers with top notch service, even though she likes complicated coffee ;-) A great experience thank you!
My daughters bday and she's been asking to go to Hooters. Server took our drink order, came back a few minutes later and said she was distracted and to take the drink orders again. We should of left then. We ordered our food--wings, that's it, no modifications, nothing! We waited over 30 min for our food, mind you it wasn't very busy, she then brought our food except for 2 of them, 10 min later she brought 1 more, and it was wrong, she said the kitchen messed up and would be 5 min. We had started eating and the wings we had and they were barely warm?? They come out of a fryer, how can that be?? After another 10min the final 2 dishes came out, the rest of us were pretty much done eating, had to grab her again cause she forgot our water, and sides of ranch for both orders, and silverware which we never got. Then we realized the wings were not breaded, I went to find her, she didn't even look at them but said they were breaded cause she ordered it that way??? I just said whatever, and went back. A few minutes later the manager came to our table and asked us what was wrong, it was such a joke at that point I just asked for the bill. We gave the server 2 cards, and she asked did it matter which card is swiped first??? I don't know what that means-- and we're restaurant people. She then came back 2 min later again and asked how we wanted this split???? It's 2 cards, and we said split. 50/50????
It was so comical but sad at the same time. And since we're in the business, we tipped more than we probably should. I wish i read the reviews first before coming. One word: training, looking cute's not gonna cut it
Horrible experience. Walked in at 6:30pm. Maybe 4 tables had people at them. 4 people at the bar. Took 1.5 hours for us to get our food. We were a party of 4. Manager said she would take out appetizer off of our bill for our wait plus an extra $10 off. Neither of those happened. We paid the bill and left. Not going back.
Our waitress was Raquel. It was busy when we arrived. She was pretty cool. My buddy ordered a burger and curly fries. Mine was a Philly cheese steak and waffle fries. My food was warm when it came out. It was still delicious. Raquel was awesome checking in on us. The business could have been the reason the food was as it was.
Walked in and sat at the bar with maybe 5 other people. Ordered my food within 3 minutes. Walked out after 45 minutes without eating. Other customers that sat 20 minutes after I ordered were served and enjoying their meals. Waitress said she put my order in when I ordered and it was not her fault. Very poorly ran store.
0
Just the atmosphere I needed after a long, busy day. Welcoming and relaxing. Walked right up to the bar and got served quickly. Great conversation with fellow patrons, great food, and great service! Fries could have been cooked a little more but great to be dipped in ghost pepper sauce and blue cheese! Jaci is amazing and handled all of her customers with top notch service, even though she likes complicated coffee ;-) A great experience thank you!
4 months ago0
My daughters bday and she's been asking to go to Hooters. Server took our drink order, came back a few minutes later and said she was distracted and to take the drink orders again. We should of left then. We ordered our food--wings, that's it, no modifications, nothing! We waited over 30 min for our food, mind you it wasn't very busy, she then brought our food except for 2 of them, 10 min later she brought 1 more, and it was wrong, she said the kitchen messed up and would be 5 min. We had started eating and the wings we had and they were barely warm?? They come out of a fryer, how can that be?? After another 10min the final 2 dishes came out, the rest of us were pretty much done eating, had to grab her again cause she forgot our water, and sides of ranch for both orders, and silverware which we never got. Then we realized the wings were not breaded, I went to find her, she didn't even look at them but said they were breaded cause she ordered it that way??? I just said whatever, and went back. A few minutes later the manager came to our table and asked us what was wrong, it was such a joke at that point I just asked for the bill. We gave the server 2 cards, and she asked did it matter which card is swiped first??? I don't know what that means-- and we're restaurant people. She then came back 2 min later again and asked how we wanted this split???? It's 2 cards, and we said split. 50/50???? It was so comical but sad at the same time. And since we're in the business, we tipped more than we probably should. I wish i read the reviews first before coming. One word: training, looking cute's not gonna cut it
a week ago0
Horrible experience. Walked in at 6:30pm. Maybe 4 tables had people at them. 4 people at the bar. Took 1.5 hours for us to get our food. We were a party of 4. Manager said she would take out appetizer off of our bill for our wait plus an extra $10 off. Neither of those happened. We paid the bill and left. Not going back.
a month ago0
Our waitress was Raquel. It was busy when we arrived. She was pretty cool. My buddy ordered a burger and curly fries. Mine was a Philly cheese steak and waffle fries. My food was warm when it came out. It was still delicious. Raquel was awesome checking in on us. The business could have been the reason the food was as it was.
2 months ago0
Walked in and sat at the bar with maybe 5 other people. Ordered my food within 3 minutes. Walked out after 45 minutes without eating. Other customers that sat 20 minutes after I ordered were served and enjoying their meals. Waitress said she put my order in when I ordered and it was not her fault. Very poorly ran store.
a month ago