The service was ok, the food was horrible. I ordered a simple Ceasar salad to share with my daughter the dressing was on top but not the bottom of the salad, sadly some of the lettuce was brown and wilted. The top of the salad tasted like straight tap water. My daughter ordered garlic Parmesan tenders and hot honey boneless wings which she asked the waitress for very minimal sauce. Sadly the tenders where drenched in the hot honey sauce and the garlic Parmesan tasted like they added extra salt on them. Not sure if it was the waitress fault for not putting in the order properly (she didn't right anything down no note pad) or the cooks fault for not paying attention to the way the order was placed. The fries where all full of salt and cold. I ordered fish and chips and it was cold. The fish had no taste and was very bland. The ketchup on my table had an off taste and it was really dark and when I got one off another table it tasted better and wasn't so dark so it must had been old. My 4 year old ordered a kids chicken strip meal that was tough and dry, it had a beef jerky type of texture. We had to give him one of my daughters chicken strips because we asked to return the garlic Parmesan and they replaced the strips, by that time we were all frustrated and really upset and had lost our appetite. My husband ordered boneless wings they were ok but not great. Nobody really ate. Total waste very upset and disappointed!
The food is great. Hooters has wings that are just the right size to not be fatty. I like that they have brought back a super hot sauce. The ghost pepper sauce is great. The building is one of the nicest Hooters I’ve ever seen. The service is unfortunately among the worst. It is never busy and there is a lot of turn over. The waiters are not really the problem. They are nice and usually good at their job. I imagine they don’t stay busy enough to make a decent living off of tips. This would explain why you hardly ever see the same staff there if return. I want this place to remain open due to its location. I think they could use some more training or a change in management. They could offer pay per view events and offer some specials to drive traffic like other successful locations. One of the main reasons it usually wins over Twin Peaks for us is that they offered Coop F5, but the last two times I have been there it is no longer offered and they did not add another IPA to replace it.
Came in with my girlfriends and we noticed how dirty the front doors were with greasy finger prints. No one cleans at this restaurant. The restaurant was empty and the servers were doing nothing but standing around talking to each other. Our order took forever even though it was slow. The wings were decent but the creepy old man manager, Rob, sat at the next table over and starred at us eating. Rob never ax us anything. The whole experience was strange and disappointing. The manager has lost control and the restaurant is losing business. We won't be back.
This was my 1st time visiting, and the service was great, but the food was just not what I expected. Serving a chicken sandwich and a few onion rings on a large plate makes the food look small. The taste was OK, nothing to brag about, but nothing to complain about.
The waitress was very pleasant and took good care of us.
0
The service was ok, the food was horrible. I ordered a simple Ceasar salad to share with my daughter the dressing was on top but not the bottom of the salad, sadly some of the lettuce was brown and wilted. The top of the salad tasted like straight tap water. My daughter ordered garlic Parmesan tenders and hot honey boneless wings which she asked the waitress for very minimal sauce. Sadly the tenders where drenched in the hot honey sauce and the garlic Parmesan tasted like they added extra salt on them. Not sure if it was the waitress fault for not putting in the order properly (she didn't right anything down no note pad) or the cooks fault for not paying attention to the way the order was placed. The fries where all full of salt and cold. I ordered fish and chips and it was cold. The fish had no taste and was very bland. The ketchup on my table had an off taste and it was really dark and when I got one off another table it tasted better and wasn't so dark so it must had been old. My 4 year old ordered a kids chicken strip meal that was tough and dry, it had a beef jerky type of texture. We had to give him one of my daughters chicken strips because we asked to return the garlic Parmesan and they replaced the strips, by that time we were all frustrated and really upset and had lost our appetite. My husband ordered boneless wings they were ok but not great. Nobody really ate. Total waste very upset and disappointed!
2 weeks ago0
The food is great. Hooters has wings that are just the right size to not be fatty. I like that they have brought back a super hot sauce. The ghost pepper sauce is great. The building is one of the nicest Hooters I’ve ever seen. The service is unfortunately among the worst. It is never busy and there is a lot of turn over. The waiters are not really the problem. They are nice and usually good at their job. I imagine they don’t stay busy enough to make a decent living off of tips. This would explain why you hardly ever see the same staff there if return. I want this place to remain open due to its location. I think they could use some more training or a change in management. They could offer pay per view events and offer some specials to drive traffic like other successful locations. One of the main reasons it usually wins over Twin Peaks for us is that they offered Coop F5, but the last two times I have been there it is no longer offered and they did not add another IPA to replace it.
a week ago0
The place was AWESOME,The waitress was EXCELLENT, The Philly was AMAZINGLY GOOD AS WELL AS THE FRIED PICKLES AND THE TWISTED TEAS
2 weeks ago0
Came in with my girlfriends and we noticed how dirty the front doors were with greasy finger prints. No one cleans at this restaurant. The restaurant was empty and the servers were doing nothing but standing around talking to each other. Our order took forever even though it was slow. The wings were decent but the creepy old man manager, Rob, sat at the next table over and starred at us eating. Rob never ax us anything. The whole experience was strange and disappointing. The manager has lost control and the restaurant is losing business. We won't be back.
in the last week0
This was my 1st time visiting, and the service was great, but the food was just not what I expected. Serving a chicken sandwich and a few onion rings on a large plate makes the food look small. The taste was OK, nothing to brag about, but nothing to complain about. The waitress was very pleasant and took good care of us.
2 months ago