Hooters

Dear Hooters Team, I am writing to extend my heartfelt gratitude for the exceptional service my daughters and I have consistently received at your esteemed establishment. Your dedication to customer satisfaction has not gone unnoticed, and it is this unwavering commitment that has made Hooters our cherished family spot. The professionalism and kindness demonstrated by your staff and managers truly set a benchmark for excellence within the industry. Each visit to your restaurant is not only a delightful dining experience but also an opportunity to create lasting memories with my family, reminiscent of the joy-filled moments I cherished growing up in South Florida, where Hooters is a celebrated icon. It is with sincere appreciation that I acknowledge the role your establishment plays in our lives. I am hopeful that the success of your restaurant will pave the way for another location in our town, allowing more families to enjoy the welcoming atmosphere and delectable fare that Hooters is known for. Thank you once again to everyone at Hooters for your hard work and dedication. Please continue to uphold the great work that brings so much joy to your patrons. Warm regards, Ethan (Jonathan Melendez)

Extremely disappointed. Rarely do I give 1 star reviews, but we ordered almost $50 worth of food: boneless wings, bone in wings, and fries (see pictures). The sauces were switched between the wing types and not what we ordered. The Buffalo hot honey didn't have any taste of honey at all. The fries were a small amount, old, hard, and over salted. We could not eat the fries at all. The wings were kind of warm but they did not taste good at all. We stopped eating them. It was a waste of our money and time. One star for the ease of pickup. Honestly if I could give zero stars I would. We will not be back.

Okay, so today was AMAZING. We came in for lunch and our server was Amanda. She was honestly perfect. I mean, she was ON HER JOB, and she was SO considerate and polite and personable. Our son had a moment with the shrimp (didn't expect the shell), but she immediately read the table and said "chicken tenders on the way". That made us all really happy in our hearts. She was genuinely concerned about his well being and that spoke VOLUMES about her character. The best restaurant experience we could have hoped for, and thanks to Amanda for making it happen.

We went as a family the other night and enjoyed ourselves. The waitresses were very polite and it was a laid back atmosphere. Wings were good too. The only reason for the 4 star is management needs to let one of those country girls make the tea because it was not sweet and tasted grainy. All in all, we had fun.

Worst visit yet. Everything I ordered, even down to the drink, was incorrect. Food took over an hour to arrive. what was correct was ice cold. Sauces were never received. When sent wrong food back, got new food that was wrong too. Manager tried to make it right by giving the Birthday boy a pice of cake. I'm a to go box with no intent to sing happy Birthday. Several visits were sub par, but this one would make me never go back.