GNC Sup. WTC, B. Juarez (CDMX)

I want to make a complaint today, Monday, May 20, 2023, at your World Trade Center branch and your employee Eduardo is treating you in a rather rude manner, which is why I am going to return to the site. It's the following, I bought it for a protein and a shaker, which after checking on the Internet it was convenient for me to return them so it didn't even take half an hour and I asked the boy to return it, the boy put up obstacles saying that it was very complicated and that it was going to take a while and I told him that as a customer I wanted a full refund for the money required for the product, the guy proceeded to do it and when I realized that I had paid 3000 pesos, he was paying 2400 and despite what I was telling him to do it completely. At the end of the call I informed him to make the return and that is why he was telling me, to which he insulted me and told me that there are no customers like me and I told him that as a customer he had every right to make the return and that he would refund me in full. , so he started to have a rather rude tone and I told him if I was upset. To all of these, the refund was made for the amount that evidently I had paid in full, but I did want to file a complaint with you since it seems disrespectful to me that you have incapacitated people in customer service, money of the same.

Be careful, the tattooed employee they have is trying to steal, he passes my card for 199 and gives me another ticket from another card for the same product and obviously it is worth 99, that is 100 more buts, I think that the chain has a serious problem since it is not the only branch with irregularities

The CNG is very cool, the advisors serve you mostly they don't know much but the manager does know and recommends you very well. His name is Lino but I called him seeds hahaha

Raúl was very kind and explained to us the benefits of the supplement I purchased. The store is complete.

One of the most beautiful GNC branches. Excellent location.