Fetch-A-Tech

This company is interested in making money over the needs of their customers. We recently had a leak in our ceiling and since we had a similar leak a year prior which was fixed by Cal Air (sold to fetch-a-tech), I called them to inspect it. They told me that we had a bad coil and drain pan which was causing the leak. Rather than spend the money fixing it, they recommended that we replace our a/c unit with a mini-split for $11,200 then reduced to $10k. I called Carl's Air Conditioning for a second opinion. There was nothing wrong with our a/c unit. I called Precision Plumbing and discovered that the leak was caused from the upstairs bathtub overflow drain. Prior to this experience, we had a maintenance agreement with Cal Air when Fetch-a-Tech took over our contract, and as a courtesy they inspected all of our units and recommended that we replace them at a cost of $25-30k each. I absolutely do NOT recommend this company for anything they do.

I used this company 6/2016 and they were great if you have warranties with this company know that they are not there for you now this company has been sold and the say they did not get the paperwork and are not honoring anything now. They are over priced and techs don't know what they are doing even to diagnose the units so I would not trust them in my home again. (The Tech said he could not get to the unit to diagnose it. and it would be $1799 just to leak test the system when you can purchase a complete unit for between $3000 - $6000 these companies are just ripping people off) I want to say thank you so much to my team of experts that came to my home during record breaking weather. We moved into a foreclosed home and I ordered an AC unit but needed to change the coil to match the unit and also the change from r22 to r410a. Robert came in yesterday and said this is what would be best but we will do what you would like. He did not try to upsell me and he reassured me I had done my homework and knew what I was talking about. We needed a 4 ton unit I ordered a 2.5 ton unit and he did not push me into something I did not need. I had a rep in my home the very next afternoon and I have AC tonight and it is wonderful. Call this company if you want hard working and honest people to come to your home. They will do the best for you. Thank you you all are my angels

Due to my playing with my cutoff valve my water pressure dropped to a trickle. I called for a plumbing inspection and it was set up for the next day. David arrived promptly the next morning. I showed him what I had done. It was an easy fix for the "ruggedly handsome" plumber with a great haircut. (as much as can be seen around a mask;) David completed the plumbing inspection, explaining his actions. I had planned to replace the innards of one toilet and asked about him doing it. He inspected the toilet and informed me he could do it but, due to the age and condition of the toilet (original to house 1979, tank not secure) the probability existed of creating additional problems. An option of a complete replacement of the toilet and all fixtures associated with it was provided. I chose the replacement since it would eliminate a lot of work for me. David arrived this morning, promptly and efficiently installed the new toilet. He had no issues in allowing me to observe the process. David (ruggedly handsome plumber with a great haircut) did an excellent and very clean installation. Will definitely call when I replace the next one.

We recently purchased a condo - first time buyers! One of the things we wanted to do when we moved in was make sure that all of our plumbing was up-to-date so that we didn't incur huge costs down the road unexpectedly. Mike, the service manager at Priority Services, helped us secure our home! He helped us replace our outdated water heater, and install brand new shut off valves on all of our sinks. He also helped us replace the drain majiggy in our bathtub - which was rusted and corroded. What really impressed us was that he took the time to explain everything he was doing and why - and how it would save us in the long-run. He was super friendly and very professional. Definitely someone you would trust to come into your home! The service was of great value! I highly recommend!

Rick was on time and very helpful. I am using them to install my new AC system! Sean inspected my plumbing. He gave me a lot of good information about maintaining my water heater as years go by. Sean was on time, very polite and helpful in every way when I asked him questions. This is exactly the kind of employee you want representing your company.