Famous Footwear

Carrie was super helpful. We came in and they were reorganizing the store. My daughter needed snow boots and we knew nothing about them. She spent time explaining them and even opened up a new inventory shipment so she could try them all. Over all a great experience capped off with excellent customer service. Thank you Carrie.

I purchased shoes in the store that were ordered online bc they didn’t have my size. I paid for them at the time. They stated they’d be to me in 5-7 days. That passed. Then I called the 1-800 number and they said they didn’t have my size and the only way they could refund me is by sending a check in the mail. Since September, I have called 4 more times and still not received a check for the shoes I purchased and never received. Don’t purchase from famous footwear online. You will never be refunded. It should have just been refunded back on my card and they wouldn’t do that!!! Not an honest company. 4-6 weeks to receive refund is now 6 months and still waiting.

Got a few pairs with there bogo sale.

I love the store and the staff is always great. Nancy is so helpful and such a cheerful person. She does such an amazing job. The only reason I give 4 stars instead of 5 is they didn't have the shoes I went in for.

Love this place. Every time we go in there we get amazing service. Dave is awesome, always happy, always knowledgeable on what the kids need and always ready to help out. Love that guy. If I owned a shoe store I’d want him running it!!! Customers for LIFE!