FARMACIAS DEL AHORRO Varsovia

We visited here to get a covid-19 test. They charge $420 (pesos) for the 20 mins rapid antigen test. They open at 8 or 8:30am, even on Sundays. This is the only pharmacy we found around the area that offers covid-19 testing.

Mal servicio al cliente!!! No les daría ni 1 estrella! 🤬 Be careful with them. They promise that there wouldn't be a problem with returns, I ordered additional medication, when I came back a couple of hours later asking for a refund because I had found them at another location I was told to speak to the manager later in the day. I came back, asked for the manager but she didn't even care to talk to me and was told that they couldn't do returns because the order was submitted. I reminded the woman what she told me earlier. All she said sorry and moved on to the next person. Please, save time and money, do your business elsewhere!! TERRIBLE CUSTOMER SERVICE! The fact that they can lie to your face and could care less about their word, says alot about the way they do business. Run away!!!

I needed some cold medicine and walked into the store and was abruptly told to stop. One of the workers was mopping the floor and the person behind the cash said I was not allowed in. I asked if I should wait until she was done and she said no. I then told her I needed Vicks chest rub (very common item all pharmacy's carry) she said they didn't have it. I managed to see it a foot away from where I was so I reached over the freshly mopped floor to grab it and I got yelled it by two workers. I showed it to her and said "vicks, chest rub". I would have gone somewhere else based on their bad behaviour but it was late and I got what I could and left. I didn't manage to get all my purchases even though given proper access to the aisle (literally a foot away from the cash register) I would have. These two ladies were obstinate and unhelpful, which is weird because they work at a pharmacy. I would have understood if the place was closing and I was going to mess up their floor, BUT it's a 24 hour pharmacy! Such a joke.

My visit was very simple, I just went to buy some eye drops and they told me they were on sale, I told them no, because I only needed 1, so they applied it to me and I was like noo, I only wanted 1, but then I I explained that since they were 2x1 🤨 ($45) then I didn't say anything and I took advantage of them. I see a lot of complaints regarding their customer service so I couldn't say much, but I don't doubt that each one is true, in the end the vibes are always felt. Anyway, it's very normal, it's just a pharmacy, that's it for my report.

It's 930pm on a Saturday and the staff mentions that they are already closed.