Thieves!! They didn't give me my plastic to accumulate points; They told me that I saw it in the app; I already had $380 pesos accumulated and they spent it a month ago. Reaching out to customer service takes more than a 20m wait and after several weeks they told me that this card is always physical and that it can only be spent if you have the plastic. So there is no more. The person at the counter signed her up and she spent what she accumulated... there were products that give away one more if you accumulate consumption and they were not delivered either. Likewise, in this branch they sent me to customer service and also. They tell me they were delivered… that pharmacy has criminals as employees! I'm upset because no one can do anything. Everyone throws the ball, call center because I would have to have the card and now the store that bought another one... the balance lost by an employee of that store!
Sometimes they serve you very well and are very friendly. Sometimes they serve you very poorly and leave a lot to be desired. They give you the medicine they want and if you don't realize it you have to go back and change it. They fail something about having medications.
It is very close at hand but lacks medicines. The saleswomen are very patient, of good character and disposition; They give you options in terms of sun creams. There are offers and if they still agree that they do not have affordable prices.
0
The service they provide is not very good. But you find the basics
2 months ago0
Thieves!! They didn't give me my plastic to accumulate points; They told me that I saw it in the app; I already had $380 pesos accumulated and they spent it a month ago. Reaching out to customer service takes more than a 20m wait and after several weeks they told me that this card is always physical and that it can only be spent if you have the plastic. So there is no more. The person at the counter signed her up and she spent what she accumulated... there were products that give away one more if you accumulate consumption and they were not delivered either. Likewise, in this branch they sent me to customer service and also. They tell me they were delivered… that pharmacy has criminals as employees! I'm upset because no one can do anything. Everyone throws the ball, call center because I would have to have the card and now the store that bought another one... the balance lost by an employee of that store!
2 years ago0
Sometimes they serve you very well and are very friendly. Sometimes they serve you very poorly and leave a lot to be desired. They give you the medicine they want and if you don't realize it you have to go back and change it. They fail something about having medications.
2 years ago0
It is very close at hand but lacks medicines. The saleswomen are very patient, of good character and disposition; They give you options in terms of sun creams. There are offers and if they still agree that they do not have affordable prices.
4 years ago0
They have almost any medicine
4 months ago