FARMACIAS DEL AHORRO Insurgentes

I don't usually make comments or reviews about pharmacies since the service is usually very similar but in this case the staff at this branch is totally despotic, 0 attention and customer service, it really seems like they are doing you a favor in filling a prescription My suggestion is to visit the Juárez branch that is a few meters away, the service is totally different and I hope they do something with this branch.

They are very friendly and pleasant to serve

They never want to make payments for services, they say that they are no longer available after a certain time but in other branches they do them without any problem, they pretend to search for the service in their system but they actually write it wrong so that it appears as if it is not available , bad attention on their part, they should fix that since the services in all branches accept them, only in this one they make excuses.

The staff at this branch is the most rude and despotic there is, they made me wait outside to keep a "healthy distance" when there were several people inside, they also don't even give antibacterial gel, which is super unhygienic, they don't help you search what you need and they do everything very reluctantly, it was a horrible experience.

Terrible service, it is absurd that they make you wait at the entrance so that there are not many people inside and there is only one (small) door to enter and exit. That's where people lose their healthy distance and the staff is extremely rude. It's a shame that one has to come out of necessity and be cared for in this way.