You can't trust the people at this store. A few yrs ago, I bought a bottle of perfume and the 1st time I used it, the top broke. I brought it back & even with a receipt, they refused to give me a refund. They were extremely rude & would only give me a gift card (as if I'd ever shop there again). Four years later I give the gift card to my friend. When she goes to use it, another rude clerk tells her, "there's is a ZERO BALANCE on the card". So not only did they sell me a defective bottle of perfume, refuse to give me a refund (even w receipt) and then to top it off, they purposely gave me a blank gift card. They STOLE my $90 is what they did. I GUARANTEE YOU THEY ACTUALLY TOOK THE CASH & kept it for THEMSELVES and gave me a blank gift card.
I went to the intimate wear section and Keyana, the certified fitter, did a wonderful job of explaining the process and what I should expect. She was patient, kind, and very knowledgeable. Even when she was helping someone else, she still managed to make sure I was ok. Her customer service was superb and I will go back just because of the service I received from her!
7 months ago
Preguntas frecuentes Dillard's
Como es Dillard's calificado?
Dillard's has a 4.3 calificaciones con 980 Reseñas.
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You can't trust the people at this store. A few yrs ago, I bought a bottle of perfume and the 1st time I used it, the top broke. I brought it back & even with a receipt, they refused to give me a refund. They were extremely rude & would only give me a gift card (as if I'd ever shop there again). Four years later I give the gift card to my friend. When she goes to use it, another rude clerk tells her, "there's is a ZERO BALANCE on the card". So not only did they sell me a defective bottle of perfume, refuse to give me a refund (even w receipt) and then to top it off, they purposely gave me a blank gift card. They STOLE my $90 is what they did. I GUARANTEE YOU THEY ACTUALLY TOOK THE CASH & kept it for THEMSELVES and gave me a blank gift card.
a month ago0
Like Dillard's. Sales help always friendly and helpful. Wish they had a larger selection of plus size clothing.
a week ago0
Very nice variety but unfortunately they didn't have what I was looking for
a week ago0
Great upscale department store located in the Dekalb county Stone Crest Mall. Lot's of clearance and sale prices too.
4 months ago0
I went to the intimate wear section and Keyana, the certified fitter, did a wonderful job of explaining the process and what I should expect. She was patient, kind, and very knowledgeable. Even when she was helping someone else, she still managed to make sure I was ok. Her customer service was superb and I will go back just because of the service I received from her!
7 months ago