I was very well attended to by the attendant Vinícius Beneri. I asked for information about a plan made in another store, he was very helpful, polite and kind, he answered my questions clearly and efficiently. Congratulations on the service.
I just left the store and received terrible service from the girl with long dark hair, who simply didn't want to explain to us how much points discount we would get if we purchased a light line. She said that she would only be able to say how many points if we bought the line first, but we are already Claro residential customers and we know the number of points we have. There were two of us and we weren't even offered a second chair, and the attendant even told my mother to stand behind me to speak, as she wasn't supposed to be near the counter. After that we said that we would leave then, since nothing was explained and we weren't even offered a chair, and the girl was just playing on her cell phone. Terrible store and terrible service. I don't recommend it, better go to Vivo or another mall
0
Does not accept International Master Card. 🇧🇷🇦🇺
4 years ago0
I was very well attended to by the attendant Vinícius Beneri. I asked for information about a plan made in another store, he was very helpful, polite and kind, he answered my questions clearly and efficiently. Congratulations on the service.
a week ago0
I just left the store and received terrible service from the girl with long dark hair, who simply didn't want to explain to us how much points discount we would get if we purchased a light line. She said that she would only be able to say how many points if we bought the line first, but we are already Claro residential customers and we know the number of points we have. There were two of us and we weren't even offered a second chair, and the attendant even told my mother to stand behind me to speak, as she wasn't supposed to be near the counter. After that we said that we would leave then, since nothing was explained and we weren't even offered a chair, and the girl was just playing on her cell phone. Terrible store and terrible service. I don't recommend it, better go to Vivo or another mall
3 weeks ago0
Well attended by Vinicius Bener. The store was full and he was very helpful
a week ago0
Service is friendly and attentive. What takes time is for you to be attended to. The wait is at least 45 minutes.
3 weeks ago