Clarks Ace Hardware Ellicott City

This is the most clean, well organized hardware store I have ever seen! Margaret Clark puts so much care into every item she selects to put on the shelves in order to best serve their customers. I would highly recommend Clark's Ace Hardware for all of your family's needs.

One on one service from a knowledgeable staff. It's a lot easier to shop here and the selection is impressive. Really great store. Return policy impressive. I even like the candy choices on the way to cashier. Last thing- the cashier counter is a giant piece of live - edge wood. Very cool.

This store used to be neighborhood store. The owner couple were nice to customers. This afternoon I went to pick up a lawn mower from this store. I asked the "expert" about advantages and disadvantages on various models of the same brand. He was unable to answer to some of my questions and asked me to download its manual online. At last, his response is, I don't cut grass use a lawnmower. I asked if he uses a rider. He replied to me, if you have US15,000 dollar and 6 acres of lawn to cut, you could buy a rider. I was shocked by his answer as one of seasoned peers sits behind the counter without a word. I felt so intimidated and I was so frustrated with this bad experience. I went back to the store 2 days later due to some operational issues. I wish the store expert had answered to my questions when I picked up this lawnmower. The store manager, Mr. Dionne resolved the problems and share some highlights on how to operate this lawnmower. He really makes my purchase a better experience. That is very helpful. Thank you.

Eric, Angela and Shane at the paint counter were AMAZING! They were so incredibly knowledgeable about the different paints, and what adjunct materials we would need for our painting projects. We are honestly going to become Ace customers now based on how helpful this team was for us. Eric went above and beyond by using an external site to really find us our perfect color. Ace is general is also a great place, with a lot of local treats to buy, and just sweet helpful people all around! They also let you have your dog in the store, which Pumpkin loved.

Couldn't have been happier with my grill purchase. Such a friendly atmosphere while shopping and ask for Mike if you want to purchase a grill. Support your local family owned businesses!