Ceres Motor - Cáceres

A wonderful deal. And the cars are from another world. Thank you very much Esther

I'm not giving it zero stars because you can't. They are not up to the BMW brand Took my Mini to have a left rear bump repaired. When I picked it up, it had obvious faults in the paint sheet and the trunk was displaced, a finger could fit between the repaired headlight and the trunk that, when it was left there, did not have the car of which I have attached photographs. (The first two when leaving the car and the trunk is not displaced, the second two when it is picked up with the aforementioned trunk displaced, marked in red) They solved the issue of the sheet metal and paint, but the lock, given the aforementioned displacement, was broken and they did not want to take charge of its repair, arguing only lies. The end is that they returned my car with a broken lock and I had to pay for it myself. After a paid repair of approximately €1,500 (paid by my insurance) it cost me an extra €120 for something that they broke in their bad repair from the blow. Unprofessional workshop manager, not at all meticulous, this workshop does not live up to the BMW brand. Your response reviewed after this, once again is worth absolutely nothing, the injured party had to change the lock and as a result of this the mini marked the trunk open when it was closed, the trunk light did not turn off, which has caused the battery breaks and put a new one. It is useless to take the car to them, it has already been solved in an external one because the client does not trust his workshop and has to travel to Madrid every week, for which reason he has been forced to pay for the repair on his own. Photos are added of how the broken lock has turned out in the BMW workshop because of delivering the trunk loosely.

Don't buy BMW Premium cars here. I have bought 3 cars from BMW Premium and I have never had such a bad experience. Everything is very good, until they sell you the car, then if I have seen you I don't remember. I bought a BMW to bring us the car…and what I have left. The salesman Julio, who fills his mouth saying how good a sales manager he is, but when you call him because you have problems with the car, he washes his hands or doesn't answer the phone at all... We trust in buying a car from the premium BMW with the price increase that they suppose and with the guarantee that they "inspect" the cars thoroughly... well, I can attest that this dealership does not... I paid €38,000 for the car… REGRETTABLE!!!!

I call with a breakdown at 4:30 p.m. because my trunk has been blocked and won't close and they tell me that there are no mechanics until the next day and that they can't pick up my car until tomorrow, which are orders. Solution: take it to a real workshop and not to this site

Great treatment and trust that is transmitted to me, the long hours allow me to deliver my car first thing in the morning and pick it up at noon without missing my work