CVS

Long waits, super confusing rules about how you can get meds, nobody knows anything about stock, prescription isn't ready when the website says it is, they don't let you know when it's ready, lunch hours aren't posted, have been given wrong meds, have been incorrectly charged, will not communicate with CVS Caremark. The workers are nice, but everything else is so bad the only reason I go is because it's the only place insurance covers. I have to drive over 30 minutes to get bad service.

Pulaski hwy Bear Delaware store by far the worse CVS next to the kirkwood hwy location. Little to no communication or bad information. The wait time for Pharmacy inside or drive thru is always a minimum of 30 minutes so bring snacks and patience!

This place is a DUMPSTER FIRE . I require a certain prescription every month and every month the seem to NEVER HAVE IT IN STOCK !!! I even have my Dr send it over at least a week in advance and they still can’t get it correct . I called Saturday to make sure that they had it Monday I was told it would be ready at 8:30 am on Monday I call Monday they told me an hour it will be ready then I get a text saying it won’t be ready till Wednesday at this point I’m DONE with CVS so sad absolutely pathetic !!!!

I have had good experiences since switch to CVS. The people working the Pharmacy are helpful and courteous. Even if the line at pick-up is longer than normal, the wait is much shorter than I have experienced at other drug stores. They manage all of my prescriptions well.

I would rate it less if possible, the store is fine but the pharmacy is problematic and the person answering the phone in pharmacy should be fired. She tried to over talk me both times and instead of trying to reprocess the approval the first time she wanted to tell me that it was not approved. Even after I said I just spoke to the doctor about it. Another time I was in line for 10-15 minutes and they put up a closed sign after helping the person at the counter. They also over price all the medicine if you look at goodrx, all my medicine is cheaper else and affordable. I see a lot of elderly people there for medication and its so messed up. Riteaid is definitely better.