Jose was just the best employee you could ever hope for. COIT should always aspire to hire employees just like him.
* He called ahead.
* He did a walkthrough with me and then he told me step-by-step exactly what I could expect from today's service.
* He was polite.
* Before he reached the final item on his to-do list, he asked us to review all other items he had already completed.
* He was thorough.
* He labeled my furnace so we can track future appointments.
* He cleaned up his items and went about his way.
* AND... Two days after, Jose did a follow-up phone call to make sure we were pleased with the Air Ducts, Grout scrubbing and Carpet Cleaning he did.
(That last step prompted this review)
It was a pleasure to do business with your company and I not only will be back, I shall tell others.
- Robert
We recently had our ceramic tile and grout cleaned by Coit. The entire experience was seamless starting with the initial visit in which the cleaning process was explained, our questions were answered, and we were told upfront the exact cost of the service. Two days later two technicians arrived and, within an hour or so, our kitchen and foyer areas looked 100% better! The servicemen were both personable and professional, and we would certainly recommend Coit to anyone who asks! We also plan to use them again in the future for carpet cleaning and dryer vent cleaning.
Called several cleaning companies to clean tile floors in side entryway, kitchen & bathroom of my son’s Broad Ripple rental. Only COIT took the job. Jim Hamed was very cordial & professional. Using the online form they estimated the cost which was under $200 and the 2 employees (Oscar & Walter) did a great job. They also sealed the grout and the cleanup was 👍. We had never used pros for cleaning our 10 yr old tile floor. Surprised how much they got cleaned (90%)! Very happy 😀 and highly recommend this company. And we’re planning to use them more often. Hot steam with power floor machines work! Our vinegar & elbow grease didn’t cut it🤪.
Great experience using COIT for my business. Brought new life to our old tile floors. Their crew was friendly, professional and took pride in their work. We will use them again!
Super easy booking online... Scheduled for a technician to come out and give an estimate AND complete job on same day. This was key because I'm rarely at home for multiple service dates. Received an email stating I would get a call the day before with a more precise time window for the job. No phone call. Contacted the company on day of scheduled service. They appeared caught off guard by my phone call and appointment, asked how I booked, then said they couldn't do service that day... Only an estimate. If you are going to schedule, make sure you call them by phone. It appears their online booking is either not accurate or no one checks it. The gentleman on the phone also insisted that estimates need to be done first, and service should not be done on the same day. Then why advertise that on the website and allow it to be booked??
11 months ago
Preguntas frecuentes COIT Cleaning & Restoration
Como es COIT Cleaning & Restoration calificado?
COIT Cleaning & Restoration has a 4.4 calificaciones con 85 Reseñas.
0
Jose was just the best employee you could ever hope for. COIT should always aspire to hire employees just like him. * He called ahead. * He did a walkthrough with me and then he told me step-by-step exactly what I could expect from today's service. * He was polite. * Before he reached the final item on his to-do list, he asked us to review all other items he had already completed. * He was thorough. * He labeled my furnace so we can track future appointments. * He cleaned up his items and went about his way. * AND... Two days after, Jose did a follow-up phone call to make sure we were pleased with the Air Ducts, Grout scrubbing and Carpet Cleaning he did. (That last step prompted this review) It was a pleasure to do business with your company and I not only will be back, I shall tell others. - Robert
2 years ago0
We recently had our ceramic tile and grout cleaned by Coit. The entire experience was seamless starting with the initial visit in which the cleaning process was explained, our questions were answered, and we were told upfront the exact cost of the service. Two days later two technicians arrived and, within an hour or so, our kitchen and foyer areas looked 100% better! The servicemen were both personable and professional, and we would certainly recommend Coit to anyone who asks! We also plan to use them again in the future for carpet cleaning and dryer vent cleaning.
9 months ago0
Called several cleaning companies to clean tile floors in side entryway, kitchen & bathroom of my son’s Broad Ripple rental. Only COIT took the job. Jim Hamed was very cordial & professional. Using the online form they estimated the cost which was under $200 and the 2 employees (Oscar & Walter) did a great job. They also sealed the grout and the cleanup was 👍. We had never used pros for cleaning our 10 yr old tile floor. Surprised how much they got cleaned (90%)! Very happy 😀 and highly recommend this company. And we’re planning to use them more often. Hot steam with power floor machines work! Our vinegar & elbow grease didn’t cut it🤪.
a year ago0
Great experience using COIT for my business. Brought new life to our old tile floors. Their crew was friendly, professional and took pride in their work. We will use them again!
10 months ago0
Super easy booking online... Scheduled for a technician to come out and give an estimate AND complete job on same day. This was key because I'm rarely at home for multiple service dates. Received an email stating I would get a call the day before with a more precise time window for the job. No phone call. Contacted the company on day of scheduled service. They appeared caught off guard by my phone call and appointment, asked how I booked, then said they couldn't do service that day... Only an estimate. If you are going to schedule, make sure you call them by phone. It appears their online booking is either not accurate or no one checks it. The gentleman on the phone also insisted that estimates need to be done first, and service should not be done on the same day. Then why advertise that on the website and allow it to be booked??
11 months ago