Bought a Chrome Hearts shirt from them that turned out to not be authentic. Tailor noticed the letters were overlapping the stitching and had the item checked for authenticity.
When we stated the issue, they basically accused us of swapping out the shirt and used the return policy timeframe as an excuse. Obviously, if the product is not authentic that policy should go out the window. Who in their right mind would find a fake shirt so they can get a store credit?? They completely passed the buck.
I would never buy anything from them. Clearly, there is an issue with their customer service and quality control.
0
We LOVE it here! The selection is great! The customer service is amazing! We drive 1.5 hours just to shop!
2 months ago0
Perfect selection and my size in stock!
a month ago0
Kevin was great and helped us pick out shoes for our daughter for Christmas!!
in the last week0
Bought a Chrome Hearts shirt from them that turned out to not be authentic. Tailor noticed the letters were overlapping the stitching and had the item checked for authenticity. When we stated the issue, they basically accused us of swapping out the shirt and used the return policy timeframe as an excuse. Obviously, if the product is not authentic that policy should go out the window. Who in their right mind would find a fake shirt so they can get a store credit?? They completely passed the buck. I would never buy anything from them. Clearly, there is an issue with their customer service and quality control.
2 months ago0
Highly recommended! Love the staff and leaving is def my go to sales man!!!
2 months ago