Big O Tires

I have been getting my tires at Big O for the past 5-10 years. I can always count on Jason and his team to provide excellent advice, be competitive with any other shop around and get the work done right and on time. As a locally owned franchise they take pride in their work and stand behind it.

Nothing but amazing! This shop is filled with helpful and professional mechanics. I got a slash in my tire and when I called James gave so many tire options. On top of that, he was helping me figure out how to get my vehicle to his shop. Very knowledgeable and straight forward about everything. Thank you all James! Danny! Sean! Colton! I appreciate you so much and will definitely be bringing my car to you for future service!!!

Shawn Lyons provides some of the best customer service I have ever received. He’s very knowledgeable and honest. The techs alway do an excellent job and I know I can always rely on their expertise and to return my vehicle in a safe and timely manner. I appreciate the all the hard work you all do! Thanks!

This place is amazing!!! I’ve been to a couple Big O locations in the area and this one is by far the BEST! When I came in for my appointment, they were all extremely helpful and kind. They told me all of the pricing up front for the things being done, which I NEVER experience at auto shops. I didn’t even have to ask, they just told me right away! Very up front with their financing options as well. They did a thorough inspection of the car and gave me a detailed quote for the next job I need done. On top of it all, my mom dropped me off at my appointment and needed some air in her tires. They did it right then and there, free of charge and so quick! They were so helpful and didn’t make me feel stupid for not knowing too much about cars, like I’ve experienced with a lot auto shops. HIGHLY recommend this place to everyone!!!

I meant to leave this review last week but it slipped past me. I went in to have my tire patched. While sitting there I got the opportunity to listen to the guy at the front desk (Jason I believe) speak with some other customers in person and over the phone. I've worked at a number of call centers for big brand companies including Best Buy, Family Mobile, Verizon, Microsoft, and the federal government as a representative and/or a trainer. I've won numerous awards in competition with about 1000 agents at a time. This guy would beat me out of those awards every day of the week and twice on Sunday. Now my tire hasn't blown or leaked within the last week which is all I can accurately day about the product at this point. But I can say with complete certainty, the customer service you receive when you visit this particular Big O location on a person to person level is on a world class level. This man deserves every raise he can possibly get to keep him in this position and likely any other raises or opportunities you could give him to train other locations. Good work deserves good pay and outstanding work deserves outstanding opportunities every day.