Big O Tires

Before coming to Big O TIres, I stopped over at discount tires and another big establishment in Albuquerque and both of them refused to work on my F350 Dually truck. I do have oversize tires on my 2023 truck and I am so grateful for the service and the professionalism that Gilbert the service manager gave us. I also want to mention another employee by the name of Niko that also was very helpful in finding a solution for us. I can assure you that I will only bring all my vehicles I own, and also our brand new RV here in the future..

Gilbert Rodriguez took care of us like family! We kept getting our tire light and a rear tire was losing air. We had a long trip ahead of us so we didn't want to risk driving 3 more hours on the tire. Gilbert and his techs checked all the tires and assessed it was a sensor valve issue. He got it taken care of and we were back on the road with peace of mind. Thank you Big O Tires!

My family and I were passing through Los Lunas on the mid-afternoon of Saturday (11/25/23) after Thanksgiving, and we were having issues with one of our tires. We still had hundreds of miles to go before we got home. We walked into this Big O Tires, and Gilbert Rodriguez treated us like family. He and his team turned our frustration into peace as he promised to get us in quick and get us back on the road. He came through on that promise! What was impressive to me too was that Gilbert and the team brought positive, enthusiastic attitudes to work that day. I could feel it in the atmosphere - not something I would expect from workers 2 days after a holiday. Their positivity was contagious to me and my family. God bless y'all! 5 star service for sure!

Gilbert Rodriguez and his team were amazing! I brought my vehicle in for a tire repair. They got the nail out and my tire repaired so quick. I was in and out but the best part of my experience was how helpful and kind they were.

I have never had a good experience with this place. I bought my car tires from them. My tires side wall went out. They took a week to get the tire in. They told me it would be the same day. I called several times, they kept telling me a different time or day. My second experience with them was today. They lied straight to my face, telling me that they would have the tire in at 12 so I paid for it. I went in at 12 of course same story it was not going to be there until 4. So I told them I want a refund because knowing them it would not be in at 4. They charged a 45 dollar restocking fee. Don’t know how you charge a restocking fee when you cannot even get the tire in at the time you told me. I will never do business with company again. Be aware of ordering your tires here. Don’t pay for the tires else they have them I stock at the location.