Big O Tires

Daniel was super friendly and helpful! I'd never been to this location before but went in to get my tires checked. He wasn't pushy at all like a lot of car places are. He gave me multiple options and even added in a discount! He was very happy and nice! Seemed like the other guys there were awesome too but Daniel was the only one I dealt with.

Not your average “let’s up charge our customers to make more money” car shop. They have always been friendly and done the job in a time-effective manner. They’ve never done me wrong!

Just a few days ago I asked to get my car aligned and they said they could not do that because I need to replace my 2 front lower ball joints which would require the whole arm to be replaced as well. So my husband checked it out in our garage and found out it was totally fine. So we went to another shop to get a 2nd opinion, and guess what??? They said everything was fine and I just needed the alignment! This particular Big O’s lies to us just to get more money from us.

With an appointment one-half hour away the team of Big-0 removed mail in my tire, Pays to buy tires here and the cost for this efficient service? FREE…

My family loves the big o in ogden, so I trusted this one. I got good tires on sale and an oil change, and a scheduled alignment. For them to tell me they couldn't do the alignment as my ball joints were bad. My boy and I looked at it, and there was no play at all in the joint. So I went and got a second opinion, and the ball joints were fine, and I did not even need an alignment either! Plus, ball joints to buy were $71 total for two, and they wanted to charge $256 for each, not including labor! Unreal. Will not be going back to this location. Edit: The reason I am frustrated is not only the estimated cost, but that I was lied to and taken advantage of because they thought I'd just go ahead and schedule a service my car DOES NOT NEED.