Big O Tires

Joseph and the scheduling team inside the store were all amazing! Joseph said he was going to take care of me and he did. What a truly great, professional man. The guys inside the office/store gave me so much helpful advice & information on all of my questions. They were such a pleasure to hang out with. Professional, courteous, genuine and caring. I wish had got their names but you would know by the date and time I was there getting a hole fixed on my tire, Wednesday, Dec 27th at 2pm. I will be back for tires, when needed, and other services. Finding my car team is a bit like finding a good primary care doctor. I am loyal to a fault. Thank you!!!!

I was on my way home when I suddenly got a high temp alarm on my car. The last thing I needed was more automotive trouble. I was able to get home, and immediately called Big O Tires in Lakewood on Union just off Alameda. I explained my problem and they said they would be able to get me in that afternoon. I made it in, and their mechanic told me that the electric cooling fans were shot and would need to be replaced. To make a long story short, Big O mechanics were able to replace the fans same day, and for a lot less than I expected. Because of their professionalism, I was able to make it into work later that evening, so I didn't have to dump a shift. I have relied on Big O for tires, brakes, shocks, struts, oil changes etc., and all my mechanical needs as they have a crew of well trained technicians who take pride in doing a job well done. They took the time to explain all the work that needed to be done, with a very accurate estimate, and I must say I have always been impressed with their professionalism. So if you ever need top quality work done on your car with professionals who have earned my trust, then I highly recommend Big O Tires in Lakewood on Union Ave. Just off Alameda. Bravo Zulu guys.

Breck and Allen are the best! I came in for an oil change and tire rotation when they identified why I had a check engine light and replaced that part. Something that the dealership was unable to pinpoint and probably would have charged me a lot more for the repair. They treated my dog great too.

I was on my way out of town when my Jeep alerted me I had a flat. I wasn’t too far from the Lakewood location so I drove straight there. By the time I arrived, I had lost another 6 lbs. of pressure. Breck and the team told me to pull right up to the bay and they’d help immediately. They quickly diagnosed it was a cracked wheel and the tire wasn’t damaged. They put my spare on and had my wheel repaired in a few days. They even kept my tire while it was getting repaired. I highly recommend this shop! They dealt with my problem with urgency and went out of their way by keeping my tire and remounting it for me after the wheel was repaired.

Excellent customer service! Grant and Breck were professional, knowledgeable, and helpful. I can't compliment them enough for their outstanding service and my new tires purchase.