Big O Tires

Of the various fast service car shop chains, Big o is undoubtedly the best way to go. I really don't know why they sometimes get a bad rap, they're always as fast as possible and knowledgeable as well. They don't just want to sell you tires, they want to help you keep the tires you have for as long as possible. 10/10 recommend.

A few days ago, my dad was driving home at night and some kind of metal or nail got stuck in his wheel and punctured it. We temporarily replaced it with the spare tire the following morning and went to Big O Tires in New Albany right after. The process took about an hour, just as they said. They couldn't fix the old tire, so they replaced it with a new one since there wasn't a used one. Great service!

Absolutely phenomenal experience. Was in a time crunch, stopped by to see if they could perhaps fit me in. Not only did they accommodate, they ended up doing a tire rotation for free. I had a conversation with one of the managers there and asked him how they run such an Akzo Amazing shop and he proceeded to tell me how amazing his team of 27 people are. It's clear this company is taking care of its employees, because every time I come in they take great care of us. Always beyond expectations. Great job team!

I like to say thank you for the wonderful service that I received. Very friendly staff I will return with my car needs. Keep up the great job you all are doing 👏🏽

The staff have always been polite and willing to help me. They are always able to get me in and out. I’ve been committed to this location for a good while now, since an alleged snow storm was coming and one of the competitors refused to help me when I had a flat. I walked into this location and was treated with kindness.