Big O Tires

I usually only work with Big O Tires on the south side, but due to a flat I went to the closest one. I was pleasantly surprised they treated me with the same urgency and kindness than the guys on the south side! This shows me I made the right decision to keep my loyalty to a company that is consistently showing wonderful qualities in an auto shop….which we all know is unheard of! Thank you guys at the Big O Tires on Business Loop!

0/10 stars. We had a flat tire and called them to see if they had a specific tire for us. They said they did and could have us out in an hour. Mind you this was at 7am. We get there and one man was trying to tell us that they could not do just one tire they needed to change all 4 which would be almost 1300$. We tried to tell the guy that you absolutely can change just one of them we do not need all 4 just the one, ( we did it a few weeks ago). And the man refused and handed us our keys back. We got the manager and he looked in the owner's manual for the car and told us that they can do just the one. The first guy that told us no must have been pissed for looking like an idiot and proceeded to take 5 hours to the tire change. We didn't leave until 3 in the afternoon after being there since 8am! Extremely unprofessional workers that wanted to jerk us around for extra money then proceed to take extra long because he was in the wrong. I do not recommend and don't let these money hunger workers tell you misinformation. Waste of time and extremely unprofessional service.

Traveling through Columbia MO one of the back tires on my dually went flat. I had planned on replacing the back 4 tires when I got home… too late. My hometown Big O referred me to the Big O on the Business Loop in Columbia. It was late in the afternoon and they were able to work me in and was able to replace the back 4 dually tires that I wanted. Highly recommend Big O. Prompt and courteous service. They were able to get me back on the road. Thank you and thanks to crew for doing a great job.

My daughter hit a curb and caused damage to her tire. Jeff at Big O Tires in Columbia MO took excellent care of her by replacing her tire the same day. Just in time for her to make it home for the holidays. Much appreciated!

Amazing service. I had a flat occur in the middle of a road trip (one of the most frustrating experiences), but Jerome and team at Big O took great care of me, finding my odd sized tires and getting me on my way ASAP. They even check in to make sure I'd made the rest of my journey safely. Thank you!!!!