Big O Tires

For the love of god, whatever you do, do NOT take your vehicle here. Had issues with repairs from another shop in Rolla to I took it here. Was told the wheel bearing needed to be replaced. Paid to have it replaced. Was in there every few weeks to months to have them replace the wheel bearing over and over. About 6 in total. I have a press in bearing with compression ball joints. While driving to work one morning, something clunks under my car, while doing 70 on the highway. When I get to work my wheel literally fell off. Another $1,500 in repairs + towing. All because someone at Big O didn’t press the ball joint in correctly. They did pay for those repairs. Then shortly after the wheel bearing went out again. They replaced it. When I picked up my car I was told “it’s shaking when you break now, but we don’t know why”. The vehicle was not doing so prior to dropping it off. Took the car elsewhere because I’m too scared to let them work on my car again.

Absolutely phenomenal service especially given how busy everything was! Tyler went above and beyond to make sure I understood everything, not only hooked my Jeep up with beautiful tires, but also got brakes on the Hyundai as well! I love that no question I have is too stupid for them, and they're always happy to help!

I came in with a tire leaking air very quickly. The associate at the counter was very professional and they got my vehicle in the bay within five minutes of being there. They were very professional, fast service I am very pleased with big O tires in Rolla.

I was a damsel in distress! I came out to my car and my tire was almost flat. I made it to Big-O and they discovered a nail in my tire. They went above and beyond to get me back on the road and worked with me on my payment. Anytime I have ever needed the air in my tires checked or anything like that they have helped me and worked quickly to take care of it and are always nice about it. Thanks Big-O for helping me out, you guys were great. 😊😊

My first experience and I got very little service. Failed my car for State Inspection due to tires which I had already ordered from them. This was understandable as the tires had to be ordered and weren't in stock, however, they were to call the following day when the tires were to arrive and they never called again. Went elsewhere for tires and another inspection. They did change the oil so at least that was completed. I think they're tire hoarders...