Banco falabella

I feel satisfied with the service provided by the company, I just went to open an account and they treated me well, good customer service.

I consider that Falabella's support needs to improve, since I have had an unsatisfactory experience. It is unfortunate to have to go through situations of this type, since we expect a professional and efficient service. I'm surprised they haven't been able to fix a problem as simple as a missing charge on my card. I hope you can give me an answer soon as this has been a waste of time for 5 days now

For those who are having problems reactivating their savings accounts in this bank because the dysfunctional people want to force them to deposit 350 thousand pesos, send a formal complaint to WhatsApp +576015878000, which is the main headquarters in Bogotá and they will respond. through an official letter that can be reopened with any amount. You don't have to let him ride it...

Terrible service, no customer service, after waiting 15 minutes in line, the administrator comes out to say that because it is 12 o'clock they are no longer serving, there are only two people left in line, plus they never handed out shift slips as he says and evidencing that the last one to be let in goes to request a turn at the cashier, really these that call themselves banks from one moment to the next are the worst, they deceive people by wanting to offer them credit cards to have disk benefits in their warehouses and what they do is then come to say that they are different things, refund of money for online purchases where they take out the invoice and two days later they cancel it, without notification to the customer and a 4-month process and they still do not return it, let's hope that with the superintendency they do it, because it is the only way to put pressure on them to do what they must do by law.

Please show the telephone numbers of Cúcuta norye de Santander I need to communicate, my God is very impotent to have contact with you. Place more staff to attend, a lot of delay in the offices. Very slow all the three people who serve half.