Banco Itaú Personnalité - Agência 4097

The security guards stop you and are harsh, even though you claim you don't have anything else in your pockets, humiliating you

Bureaucratic bank with service that left something to be desired. It's a shame that I had this bad experience, because my expectations were good before. Furthermore, information about the account was not clear from inception to cancellation. My experience was bad.

I went to open an account for my mother at ITAU and I still haven't received the information that it was approved, remembering that it would only be for receiving her pension. In need of an urgent return because I have to take it to the INSS and receive the tax that will already be released now on the 29/05/2020. ITAU BANK BRANCH 8789 CHECKING ACCOUNT 62206-8 I inform that the bank's phone is not answered and I need to pass the bill urgently.

Premium service, no queues, and comfortable location, Nespresso coffee available and parking for customers

Bad service, I didn't have a good experience at this agency, that's why I don't recommend it.