Banco Itaú - Agência 1646

It's terrible, the employees keep talking about random things to pass the time, if people arrive who have a lot of money they let them pass ahead and don't even ask for a password, I arrived at the branch at 2:30 pm and at 4:57 pm I hadn't been attended to yet!!!! Very irresponsible and lack of commitment to customers!

Terrible service, I went to the agency just to change the delivery address for my card, after waiting more than 1 hour, the guy who helped me put my house number wrong. As soon as I receive it, I will ask for portability.

Unfortunately, the agency is not respecting priority service. Several normal passwords and no priority...

I have an Itaú card and since the 6th of this year I have been trying to pay a Vivo bill using this card and I am unable to do so. I have already been to two agencies and received very poor service. served.

Terrible service, takes forever and there isn't even a chair to sit on.