Banco Itaú - Agência 0705

This agency has very poorly informed employees. He should have more empathy with the public. So the security guards are polite and try to help. The bank agents themselves are very bad attendants.

This Disgrace closes the ATMs on Friday at 6 pm and only opens on Monday at 10 am, which is absurd. I will be a customer of another Bank.

Excellent service, from management to cashier. The employees talk to each other about their situation, but they don't explain it to you. Despite it being a simple demand and already foreseen by the bank, I felt the whole time as if I was asking for a favor.

The agency doesn't even have a large flow of customers, however the service is very slow. Big checkout line and only one operator, they had to fill up more to open another checkout. Management service is also slow. Thick security guards regarding the automatic door There is no parking, but a street with a blue zone

Terrible attendance. The excuse is the pandemic, but before that we already had problems. Managers are inaccessible, deadlines are not met, we have had the account blocked for six months, they "forget" to forward material to legal. Now our fight is to free the account to withdraw the account from this bank and never go through so much anger again.