Banco Itaú - Agência 0366

I have 200k in my current account, I asked for a credit card but Itau doesn't want to give it to me if I don't invest at least 50,000 reais... I think it's absurd, I'm going to change banks

I had a very bad experience and continue to have it, I haven't received my current account card for over a month now, I get in touch and nothing can be resolved, I haven't received my money for almost a month, I requested portability and nothing. Apart from the immense delay in serving us, disorganized queues, people who are “acquainted” to enter in front of people who arrive early, I am only experiencing this difficulty because of the company that is linked to this bank, because if it hadn't been, it would have fallen apart from the experience of people complaining about poor service. I hope they improve.

Terrible service, there is no preferential service, this is ridiculous

Hello good morning everyone, yesterday on 05/09/2023 I was there at this branch with my mother because it is her bank of registration, we were there to receive her benefit and also receive a new card that was requested for her, and thank GOD we were very well attended to, in fact every time we need to go in person to the agency we are very well attended to, we know that not everyone really receives good service and this happens in all institutions, there is no denying it, but I personally congratulate everyone the employees, because I see a lot of respect and common sense from the team, at least I don't have anything to complain about, but if one day I have to make a complaint, I'll do it too, ok,,,,now I would like to know if anyone can tell me if I need to return to this bank with my mother next month, as her life test is scheduled for 06/07/2023 and I want to know if it is necessary for us to return to the bank on this date, as we also have some difficulties, my mother has 73 years old, he has a disability in his left eye and also has some difficulty with his other vision, what's more, we depend on public transport, if anyone knows, please give me this information, I would appreciate it,,,,GOD BLESS YOU ALL,,,,and have a great day us...

Two queues, one priority and another. But the queue is before the revolving door to get the password for 28 minutes and when he went to the revolving door to answer I told him that he had already placed the priority queue and he was already abused. This way is ag. It has 5 stars. Look before the revolving door to see the suffering of people, you earn billions, put people to help.