Banco Falabella

One of the worse bank and extremely bad service I never seen in my life I had plan to put cdc person to do my job write wrong ID number and try to cash my check I told them I change my mind give me my check back and they refused to do that finally I told them I will call the police and my lawyer after 3 hours waiting I took my check back and I am 65 years old in this pandemic Think good before you go in this bank

To

Customer service is the most important thing, therefore your collaborators must have kindness and good treatment towards customers. A smile and a pleasure makes the difference

The pages inform about weekend schedules starting at 09:00 am but the service starts at 10:00

In terms of attention in the Jardín Plaza office, it is terrible. They should close at noon, from 12 to 1 PM since there are not enough advisers in that space, only 2 and with very little spirit, and those who enter have a nap pending. It is very important that they respect our time as people and as customers. Have advisors with a good attitude and proactive. They don't deserve a star, I say that with all due respect.