Banco Falabella

You come to pay and it's always full, you're never alone, there's always a hand full of people. Arrecha the pod to pay And the worst thing is that television with the shifts sounds terrible I like some cashiers

The service is terrible, for any procedure it takes two or three hours, even if the bank is empty, the advisors never provide an efficient service, they do not provide a solution to anything, it is seen that they train us because they do not know many things about the bank, they do not have the information. Here at the Homecenter Bucaramanga branch there are 4 cubicles and only two advisors attend, not having knowledge of the bank's things it takes more than an hour With a single user, not recommended.

I have done well with the products you do not pay for withdrawals at any ATM with your payroll account. Another plus is that with CMR points you can get something that offsets the handling fee. The bank's hours are fabulous, they are open from Monday to Monday.

Excellent attention from your staff.

Yesterday March 19 / 2019. Falabella Homecenter Bank 45th street Bucaramanga. Terrible service, two hours of waiting, the system that generates the shifts is only limited to passing cashier and preferential shifts, leaving the normal ones only until it finishes with those previously named. Apart from that, 2 advisers who, seeing the waiting situation of several people, simply dedicated themselves to filling out their internal papers, but they did not care that people waited so long. They do not have a superior to whom they can go to report the abuses they commit. The person in cubicle 10 Katherine Rodríguez is rude, she attends to people without records and even with the client in front of her as in my case, she shamelessly begins to attend to other people who did not have a record for that unit. The other unemployed advisors quickly left the office for their homes, without attending to people. Terrible service and staff serving in that office. It shows that they do not have the gift of people to serve the public. They have titles but no education.