A delay to be served.
I was attended to unblock my account and the attendant said it would be unblocked the next day (Saturday) and it was not.
If you know it won't be unlocked because you're still lying to the customer saying it will be, drool!
Online customer service simply does not exist, you have to go in person and the good in-person service opens at 10am and closes at 2pm, the queue starts at 6am on the sidewalk, the service takes a long time, but if you have the right documents you It is attended to quickly depending on the case.
Coming back to commenting here, but before the customer service was terrible, returning to other services, the service was quick, but I realized that there is only one attendant to meet the greatest demand, luckily this attendant is dynamic and flexible and above all agile, but It is irresponsible for a company of this size to only provide one attendant at the counter
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A delay to be served. I was attended to unblock my account and the attendant said it would be unblocked the next day (Saturday) and it was not. If you know it won't be unlocked because you're still lying to the customer saying it will be, drool!
4 months ago0
Online customer service simply does not exist, you have to go in person and the good in-person service opens at 10am and closes at 2pm, the queue starts at 6am on the sidewalk, the service takes a long time, but if you have the right documents you It is attended to quickly depending on the case.
5 months ago0
You should hire an attendant! We call, call, call, call and no one answers. Terrible.
3 months ago0
Horrible, terrible. They refused to share my account information just because the agency where I was looking for information is in the state of SC.
6 months ago0
Coming back to commenting here, but before the customer service was terrible, returning to other services, the service was quick, but I realized that there is only one attendant to meet the greatest demand, luckily this attendant is dynamic and flexible and above all agile, but It is irresponsible for a company of this size to only provide one attendant at the counter
7 months ago