Banco Bradesco - Agência 0628

Terrible service, no matter how many customers are waiting, the delay is the same! Definitely rethink whether I continue as a customer of this bank!

Since the pandemic, the service at this branch has not opened due to the dismissal of many employees, only the counter is open, with just one person to serve several people. And whenever I need to resolve something at this agency, the clerk sends me to other places that also can't help me. I think that if there is no way to assist, no one will take away the name of the agency and leave only the cashiers. Bad service.

Super uncomfortable, I took my 86 year old aunt with difficulty getting around. For proof of life, it was a good time without agglomeration. But it seems that they think we have money to be wasting time and spending Uber for nothing, Blocked benefit, they claimed that a duplicate of her identity is needed, how am I going to solve all this for my aunt without money!?!?!? And there's no vacancy in the vapt-vupt and in the defenders you only get paid after 30 days,! done and ready 😬

Horrible. Since March, I have been fighting over charges for baskets on my account, I spoke to 03 agents and two managers at the agency and nothing. Easy phone and ombudsman and nothing. And they always promise that they will solve it and nothing happens. RIDICULOUS!!!!! Updating... After many calls, I had to go to the agency and finally everything was resolved. But here's a tip for the bank: "A relationship is something mutual!"

I love the service from this agency, I'm just a little sad! João, who served people who were waiting for their time to be served, was promoted and was greatly missed Joãozinho, you were the best attendant we've ever had at this bank, congratulations 👏👏👏👏👏👏👏👏