Banco BBVA

I took my uncle to get an account statement that he required to process his pension since he is visually impaired (blind). From the door, the staff behaved quite arrogant, no one wanted to assist us, they didn't even let us speak to an executive and the only thing they What I needed was a simple account statement, the problem according to them was the fingerprint and no one wanted to serve us, terrible service and it is a shame that they discriminate against people with disabilities, it is worth mentioning that in another branch they resolved the procedure without any problem

I go one day and they ask me for documents for the process, I return another day and the requirements have changed. You can tell that in this place they don't want to work

Very mar service the girl at the entrance talking and does not give you a turn and the employee who is there to serve you in the waiting room does not have time to answer a question ......

The worst attention, I don't know why they don't do anything with the managers of that branch, lousy

The practices here steal money and after they "count" it, curiously there are no surpluses and they do not return what according to them you did not deposit, be careful with their modus operandi of thieves, because that is what they are. You appeal to the supposed honesty of the staff, but it is non-existent. Don't let it happen to you, don't come here. I wouldn't need to publish this just because yes, oh and be careful, as soon as the machine swallowed the money, the employee at the entrance rushed to hit the CANCEL button so that the machine would not give any receipt and therefore would not generate any record. and therefore your complaint is not approved, cool right? It is a robbery and there is no way to tell it differently, clarifying is only to make you tired and give up asking for your money, thieves.