Banco BBVA

Yesterday, Thursday, April 26, I made a deposit of 100 pesos in practical Marco Faya boxes at the ATM, which is why the support staff sent me to window 6. They asked me to wait 30 minutes. Mr. Froilán comments that there was no cash and they couldn't return it, so I asked My INE imerretiro was in practice number e260, they did not resolve anything for me

I could declare that in the BBVA branch located in Col. Centro of the municipality of Tula de Allende, they have first-class staff👍, as they provide a very pleasant customer service, generating great customer satisfaction. Since they guide them in a very effective and precise way. An example of this is the Executive who serves and guides clients of that branch in the reception area. I don't remember her unfortunate name, but she is super friendly and provides excellent guidance, very effectively in trying to resolve doubts or situations. of customers who come to the branch. The truth is, with the attention that this Executive provides, it makes you feel amazed to be a BBVA customer. Congratulations on that great BBVA staff.👏👏 Without a doubt, I would and do recommend this branch for BBVA customer service.

Excellent bank, super fast in the procedures, everything very good

Slow, there are no ATMs and executives, waiting times of more than 60 minutes. They charge for parking and it's already small. Staff very cold and unable to solve problems. Poorly designed as people crowd at the entrance to the ATMs and prevent access to the bank, very narrow corridor for the disabled

Well organized, you cannot see the procedures that people do in the checkout area, very good for those who prefer privacy in their movements