Banco BBVA

The shifts say a waiting time of 3 minutes when in reality it takes you 3 hours waiting for an executive to serve you, the tons of people waiting and only 2 executives serving, it really takes a while

Clean and good service. There are times when it is full of people, so keep in mind that it may take a while.

Yesterday, January 9, from 23 to 1:00 p.m., I was there for almost two hours. For them to serve me, there was only 1 open box I think it was the worst attention in that branch and all because of a returned check that they had. No, the money had already left the account, lousy

They take a long time to serve executives, they do not respect the order of the shifts, more than an hour and 20 minutes waiting for attention and there were almost no clients. At the window the service is good, but it depends on what time you go.

One of the worst branches to go to do some procedure or clarification, one or two executives attending and they do not know how to do the procedures, they are lazy or they just don't want to do anything, very very long waiting time and they do not give an answer, I went to the same twice process with two different advisors and none of them gave me a solution, in suc. Excellent center, they immediately resolved what they could not do in this branch