It's sad to see how little empathy the staff has, I'll tell you my experience: today I went to make a withdrawal and an elderly man wanted to make a withdrawal at the ATM but he didn't know so I decided to help him, his card was of well-being and when following the steps for the withdrawal in the end I had to choose 3 options, I did not know which was the correct one so I saw an employee waiting for the door to be opened at the branch so I approached and kindly told her that if I He could help tell me what option it was to be able to finish the retreat but he looked at me with a bitter face and told me that it was still closed so I insisted for the Lord and he reluctantly told me the option, this is where I wonder if you are just starting the day work with that attitude since your job is customer service so it is not a job for you, I understand that there were a few minutes left to open but it was not difficult to tell me which option to press and how to leave an elderly person waiting there, it is common sense I I was also in a hurry to get to work but a good deed is more important and empathy with people who need it makes you grow personally and morally, in short I hope that person never needs help and that they never look at them in an inferior and annoying way. ...
It's close to the house
But....
What a bad service, the executives who are there do not attend to you, they treat you badly.
Ah, the last administration was excellent, now the girl does not serve you and sends you home and refuses to give you service. The truth is that they give a bad image. I hope they change those bad problems.
executives serve you in a bad way, it seems like they don't want to provide their services, how bad
My experience was terrible
I really recommend going somewhere else.
Terrible service at the Presa Laurel branch. I went to open an account, I wasn't even going to ask for credit, and the advisor was flirting with a girl, which lasted more than 40 minutes. It is assumed that I was following and it turns out that it happened to an acquaintance of his before that it is assumed that they give you that. A card with the turn that touches you but the best step to your acquaintance. So I decided to go to another institution. Bancaria pz ni q bbva was the only one where I can keep my money
3 months ago
Preguntas frecuentes Banco BBVA
Como es Banco BBVA calificado?
Banco BBVA has a 3.3 calificaciones con 96 Reseñas.
0
Ok
a month ago0
Ok
a year ago0
It's sad to see how little empathy the staff has, I'll tell you my experience: today I went to make a withdrawal and an elderly man wanted to make a withdrawal at the ATM but he didn't know so I decided to help him, his card was of well-being and when following the steps for the withdrawal in the end I had to choose 3 options, I did not know which was the correct one so I saw an employee waiting for the door to be opened at the branch so I approached and kindly told her that if I He could help tell me what option it was to be able to finish the retreat but he looked at me with a bitter face and told me that it was still closed so I insisted for the Lord and he reluctantly told me the option, this is where I wonder if you are just starting the day work with that attitude since your job is customer service so it is not a job for you, I understand that there were a few minutes left to open but it was not difficult to tell me which option to press and how to leave an elderly person waiting there, it is common sense I I was also in a hurry to get to work but a good deed is more important and empathy with people who need it makes you grow personally and morally, in short I hope that person never needs help and that they never look at them in an inferior and annoying way. ...
a month ago0
It's close to the house But.... What a bad service, the executives who are there do not attend to you, they treat you badly. Ah, the last administration was excellent, now the girl does not serve you and sends you home and refuses to give you service. The truth is that they give a bad image. I hope they change those bad problems. executives serve you in a bad way, it seems like they don't want to provide their services, how bad My experience was terrible I really recommend going somewhere else.
3 weeks ago0
Terrible service at the Presa Laurel branch. I went to open an account, I wasn't even going to ask for credit, and the advisor was flirting with a girl, which lasted more than 40 minutes. It is assumed that I was following and it turns out that it happened to an acquaintance of his before that it is assumed that they give you that. A card with the turn that touches you but the best step to your acquaintance. So I decided to go to another institution. Bancaria pz ni q bbva was the only one where I can keep my money
3 months ago