Banco BBVA

The Director has a terrible attitude towards customers. He provides the information poorly, since the other executives and cashiers give other information, and it seems that he does not want to serve people. They are not clear and it does not solve anything if you do not count in the Banking vocabulary. A pity that he is intolerant and not at all kind.

An excellent service, an organized inspection to enter checkouts or with an executive, measure temperature, oxygen and wear a face mask. In this way, with careful attention, they protect users, whether account holders, clients or whoever wants the services.

Lack of staff, poor organization to go to the cashier and window since there is no staff to indicate the organization, customers are the ones who take the initiative and act since there is no service, to be a branch on an avenue the service is very short, Therefore, you always queue up to withdraw cash, suggestion look for other withdrawal options

Terrible service from the advisors, especially from the director or manager of the branch, despite arriving one has to take a turn, and consequently one should be attended to in that order, the Director and the two advisors, both the executive and the bank They serve their friends without scruple, without taking into consideration the corresponding shift, also giving incorrect information due to ignorance of the rules and operations of the institution they represent.

Good attention from the executives, but the parking lot is small and usually full.