Banco BBVA

Warning to foreigners! This bank will drown you in admin paperwork, be ready to put up a fight to get your money! the director, the front staff and tellers all behave as if they are doing you a favor. do not be fooled! do your research before going to this specific branch

It was my turn to be attended to by the “Director” in module 01, on my paper it said 1 minute and when I saw the screen it was already my turn, the director told me that he could not attend to me because the shifts were out of date and shortly after He leaves his module without returning... 🤷🏻‍♂️🤦🏻‍♂️ and then?? Well, let's wait and wait and wait until I better decide to go to a branch that is interested in its clients, if BBVA in your opinion is interested in them anyway... sad to see that Michael Scott (reference to the office manager) has the address of an important branch in Puebla.

The ATMs seem to be designed to remove balance from the card because I clearly said do not donate and I received a message thank you for your donation. I am trying to cancel with the manager and now it turns out that 24 hours have to pass for the charge to be made and Now clarify, I can imagine how they take advantage of adults and that sometimes they don't have time, how terrible.

They are slow, rude and don't do things right. If you want to waste a day of your life come to this branch.

The worst service, super slow, inefficient. The director has despotic treatment