Banco BBVA

Terrible experience, lousy service: WHETHER IT IS A FIFTEEN OR NOT THERE ARE ALWAYS A LOT OF PEOPLE in this branch, only a few open tills, faulty systems, if you want to receive quick service and leave quickly you have to arrive before they open, not after 9 o'clock :00 or 9:10 am, to top it off when trying to collect a payment order their system would not read my fingerprint and nobody knew why. I do not recommend this branch or this bank to anyone, just because they sent me 4 payment orders to collect here but I would never go back to BBVA in my life, it is an aberration that a European bank offers such an infamous service, I do not understand how it is that it still He has clients, they must be sadomasochists.

I'm not complaining about the attention, but they do need to agree among all of them to give more fluidity to customer service, since on many occasions at the checkout if there are 4 people, only 2 are attending and the other 2 people? In the same way, with the executives, normally only one attends you and they take a long time to do so, that's all I hope they can solve.

Always attentive and kind, in two of the fortnight you obviously find it full and the other days it is almost empty. In general, it takes you what you should when you go to a bank and a little longer every fortnight, but they serve you well and quickly

The attention from the employees is friendly, it is not bad, but it is very slow, it is a small place and it is normal for it to be saturated but the cashiers also do not speed up if they see that the premises are full, it is necessary to increase the number of boxes.

Does anyone know what to do when your account shows a negative balance, for example $-1500? Why does that appear and what should I do?